Upcoming Events
Join us for our Behind the Seams Webinar Series with some fantastic speakers!
Join us Aug 27th - 12PM EST
Your customer service representatives shape how customers see your entire business. Are you giving them the training and tools they need to succeed?
Join Jan Barlow, owner of Jan’s Cleaners, for a candid conversation about training employees, creating consistency at the counter, and helping team members grow. Drawing from decades of industry experience and the newly updated Over the Counter training resource, Jan will share practical strategies for onboarding, communication, garment inspection, complaint handling, service recommendations, and customer relationship building.
Attendees will leave with actionable ideas they can immediately incorporate into employee training and everyday operations.
